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If your enterprise license is not recognized or features are not available after setting the license, check the following:

License not recognized

  • Verify the license key is correctly formatted with no extra spaces or characters.
  • Ensure the license has not expired.
  • Check that the license is set in the correct configuration location.

Features not available after setting the license

  • Restart your W&B services after setting the license.
  • Verify the license includes the specific features you are trying to access.
  • Check system logs for any license validation errors.

License expiration warnings

  • Monitor the System Settings page for expiration notifications.
  • Set up alerts for license expiration in your monitoring system.

Get support

For assistance with enterprise licenses, contact your account team, Sales, or Support. For more information, see Enterprise licenses.
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