How do I fix service account errors like `Unauthorized` or missing runs?

Here are common service account issues and their solutions:

“Unauthorized” errors

Verify the API key is correctly set and the service account has access to the target project. For restricted projects, you must explicitly add the service account to the project’s access list.

Runs not appearing

Check that the WANDB_ENTITY environment variable is set to the correct team name:

export WANDB_ENTITY=<team_name>

If WANDB_ENTITY is not set, runs may be logged to the wrong entity.

User attribution not working

If you use WANDB_USERNAME to attribute automated runs to a human user, ensure the user specified is a member of the team:

export WANDB_USERNAME=<username>

Access denied to restricted projects

Explicitly add the service account to the restricted project’s access list. Service accounts do not automatically have access to restricted projects, even if they belong to the team.

For more information, see Use service accounts to automate workflows.

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Administrator Security